Business Advisory

Experience Summary: I have successfully provided Growth, Partnerships and Business Development in several capacities; both as an HR Lead and as a Business Lead with revenue accountabilities.

Key Achievements: Successfully brokered a partnership with the Fidelity Bank Managed SMEs group to provide HR Consultancy services to organizations on the managed SMEs platform; Unprecedented business development initiatives and practice at CIPM which led to the Consultancy and Research Department exceeding its financial target for the first time since the department was established (979% increase as recorded in page 27 of the 2014 CIPM AGM report); Facilitated a collaboration to be managed by the CIPM research team with the Lagos Business School Ajah on the Global HR Competency survey championed by Dave Ulrich at the Ross Business School– University of Michigan; Supported organizations in the FMCG, Product Supply and Garment Manufacturing industries in delivering Sales and Business Development solutions to enhance Share of Market, Share of Wallet and Product Positioning; Pitched and project managed a multinational FMCG sponsored research for reward and engagement practices in distributor/supply chain companies across Lagos within the FMCG Distribution space including working with key distributors for Cadbury, Nestle, P & G, Unilever and Reckitt; independent distribution networks and Haulage companies. Conceptualized and closed a partnership opportunity with Microsoft for Africa Prudential Plc worth $34,440 which also led to me being included in a global Microsoft Product Group. Developed Market entry strategy and set up the operating framework for a start-up in the Technology space

Other Business Operations and Strategy Support:

• HR project manager for key organizational projects such as the Nigeria Data Protection Regulation (NDPR) compliance, Airtel Africa Information Security Policy implementation, Business Continuity and Information Security (BCIS) project led by KPMG India among others.
• Collaborated with the Chief Experience Officer to revamp our Customer Experience function into a Customer Success function focused on product success, ensuring positive ratings on key product metrics such as user adaption, experience, NPS, Stickiness, Annual Recuring Revenue (ARR), etc
• Championed the development and documentation of Organizational Level Agreements (OLAs) towards entrenching excellent internal customer service to enable the organization meet documented Service Level Agreements (SLAs) to customers.
• Led internal process efficiency projects including the creation of a software development framework in line with the organizations preferred software development lifecycle (SDLC), Championed transition of the organization into an Agile Software Development Methodology and the implementation of Scrum Framework for Software Development;
• Supported organizations in the FMCG, Product Supply and Garment Manufacturing industries in delivering Sales and Business Development solutions to enhance Share of Market, Share of Wallet and Product Positioning;
• Connect and partner with employees including C-suite executives from multi-cultural backgrounds such as CEO, Chief Technical Officer (Telecommunications), Chief Technology Officer, Chief Information Officer, Chief Financial Officer, etc to distill departmental objectives and champion initiatives to drive performance.
• Supported the office of the CEO with the ideation and execution of strategic projects around Cost Saving, Revenue Generation, Business Case Justification for Strategic decisions.